Consumer Allowance Center
Privacy Policy
Last Updated: November 26, 2025
Consumer Allowance Center (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains
how we collect, use, disclose, and protect your information when you interact with us, including through our
websites, call centers, landing pages, advertisements, and any other services we provide in connection with debt
resolution, debt invalidation, and related financial services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the
Services.
1. Information We Collect
1.1 Information You Provide Directly
Examples include:
– Contact Information: name, address, email, phone number.
– Application / Inquiry Information: estimated debt amounts, types of debt (e.g., credit cards, personal loans,
medical bills, unsecured debts), income range, employment status, state of residence, financial hardship
information, and related financial details you choose to provide so we can help evaluate options such as debt
resolution or debt invalidation.
– Account & Communication Information: information you provide when you contact us (phone, email, forms, chat)
and any additional details you choose to share.
1.2 Information Collected Automatically
When you visit our websites or interact with our online content, we may automatically collect:
– Device & Usage Information: IP address, browser type, operating system, pages viewed, links clicked, time spent,
referring URLs.
– Cookies & Tracking Technologies: we may use cookies, pixels, tags, and similar technologies to recognize your
device, remember preferences, and analyze traffic.
1.3 Information from Third Parties
Where permitted by law, we may receive information about you from:
– Marketing partners, affiliates, lead providers, and data providers.
– Third-party debt resolution, debt invalidation, or financial service providers with whom we work, in order to confirm
status updates related to your inquiry.
– Credit bureaus or data compilers (in aggregated or segmented form, not necessarily as a specific credit report).
– Publicly available sources.
We may combine information from these sources with other information we collect.
2. How We Use Your Information
We may use your information for the following purposes:
– To provide and improve our Services, including evaluating your situation and potential eligibility for debt
resolution, debt invalidation, or related financial services.
– To match you with service providers (for example, debt resolution companies, debt invalidation providers,
financial counseling, or other related services).
– To communicate with you, including sending confirmations, updates, and administrative messages related to your
inquiry or any referrals we make.
– To provide information about products, services, promotions, or offers that may be relevant to your financial
situation.
– For marketing and advertising, including personalizing content, offers, and measuring campaign performance.
– For compliance, security, and legal purposes, including detecting, preventing, and addressing fraud or misuse,
and enforcing our terms.
– To comply with applicable laws and regulations related to financial services and consumer protection.
3. How We Share Your Information
We may share your information in the following ways:
– With service providers and vendors who perform services on our behalf (e.g., marketing partners, data hosting,
analytics providers, call centers, CRM and communication platforms).
– With trusted business partners and affiliates who provide or facilitate debt resolution, debt invalidation, or related
financial services, so they can review your information and contact you directly about options that may be available
to you.
– With your consent or at your direction, including when you authorize us to submit your information to specific
providers.
– For legal, compliance, or safety reasons, including to comply with lawful requests and to protect our rights,
property, and users.
– As part of a business transfer, such as a merger, acquisition, restructuring, or sale of assets.
4. Cookies and Tracking Technologies
We and our partners may use cookies, web beacons, pixels, and similar technologies to recognize you and your
device, remember your preferences, analyze usage, and deliver and measure ads. You can control cookies
through browser settings, but disabling cookies may affect some features of our Services.
5. Your Choices & Rights
5.1 Marketing Communications
You may opt out of marketing emails by following the “unsubscribe” link in those emails. For SMS/text messages,
you may reply STOP to opt out. You may still receive non-marketing messages, such as transactional or
service-related notifications about your inquiry or referrals.
5.2 Access, Update, or Delete Your Information
You may contact us using the information in the Contact Us section to request access, corrections, updates, or
deletion of your information (subject to legal and business retention requirements).
5.3 State-Specific Rights (e.g., California Residents)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA),
as amended by the CPRA, including:
– The right to know what categories of personal information we collect, use, and disclose.
– The right to request access to specific pieces of personal information.
– The right to request deletion of certain personal information.
– The right to correct inaccurate information.
– The right to limit use and disclosure of sensitive personal information (if applicable).
– The right to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising.
To exercise these rights, please contact us using the methods in the Contact Us section and indicate that you are a
California resident requesting a privacy rights review. We do not discriminate against you for exercising your
privacy rights.
6. Data Security
We use reasonable physical, technical, and administrative safeguards designed to protect your information from
unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic
storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide Services (including referring you to
or coordinating with debt resolution, debt invalidation, or related financial service providers), comply with legal,
regulatory, accounting, or reporting obligations, and to resolve disputes and enforce our agreements. When
information is no longer needed, we may delete it or de-identify it in accordance with applicable laws.
8. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from
children under 18. If we learn that we have unintentionally collected such information, we will take steps to delete it
as soon as possible. If you believe a child has provided us information, please contact us.
10. Third-Party Websites & Services
Our Services may link to third-party websites, apps, or services that we do not control. This Privacy Policy does not
apply to those third parties. We encourage you to review the privacy policies of any third-party sites or services you
visit.
11. Do Not Track Signals
Some browsers offer a “Do Not Track” (DNT) setting. There is no uniform standard for recognizing DNT signals,
and therefore we do not currently respond to DNT browser signals. We will update this policy if that changes in the
future.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the
top. Your continued use of the Services after changes are posted means you accept those changes.
13. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please
contact us at:
Consumer Allowance Center
Attn: Privacy Department
2173 W Lincoln Ave
Anaheim, CA 92801
United States
Website: consumerallowancecenter.com